The Ceiling, The Floor, and The Exit Ramp

Why Christiaan Huizer’s eulogy for the “Excel Killer” is right, but missed the true cause of death.

I have a nasty habit of arriving at the funeral before the body is even cold.

This week, Christiaan Huizer published The Ceiling and the Floor: How the ‘Excel Killer’ lost its way,” a piece that reads less like a tech analysis and more like a breakup letter to a lover who promised to change the world but ended up just changing the font.

It’s a stellar must-read article co-starring drama and sadness. Christiaan asserts that Coda failed because it focused so obsessively on the “High Ceiling” (the Makers, the Architects, the wannabe-engineers) that it neglected the “Floor” (the Editors, the consumers, the people who just want the damn data). We can all agree there’s ample truth in this observation.

On every point, he’s right, of course. But he’s also polite.

Huizer treats Coda’s absorption into the new “Superhuman” suite (the Frankenstein monster stitched together from Grammarly, Coda, and Superhuman Mail) as a “strategic consolidation”. I call it what it is: a salvage operation.

When I wrote Coda’s Future Demise back when the valuation was still unicorns and rainbows, I warned that the unit economics of a “Maker-first” platform were fundamentally broken. You cannot build a billion-dollar business on a tool that requires a Computer Science degree to “write” a document. Huizer notes that the “Editor” role was effectively a “Maker-lite” which blurred security lines and frustrated enterprise adoption. He sees this as a UI/UX failure.

I see it as an architectural dead end.

The “Superhuman” Pivot: Pretty, But Vapid?

Let’s look at the new reality. Coda is no longer a standalone “doc as powerful as an app.” It is now the backend [content] database for the Superhuman Suite.

If you look at the new pricing page, Coda is bundled alongside “Superhuman Go”—an agentic layer that promises to “work in every app you use”. This validates my critique in Coda’s New Look: Pretty, But Not for Power Users”. The rebranding wasn’t just a fresh coat of paint; it was a demolition of the “Maker” interface. The power users—the people who built those complex Packs and schemas—are being pushed into the basement to keep the boiler running, while the front door is widened for the “AI consumer” who just wants Grammarly to rewrite their emails.

Christiaan mourns the loss of the “Excel Killer”. But Coda was never going to kill Excel. Excel is a cockroach; it will survive the heat death of the universe and the frozen vacuum that follows a supernova event, generative AI. Coda’s mistake was trying to be better at being a doc, a grid, a chart, rather than leaning into what it actually was: an operating system for information APIs.

The Agentic Framework: The Ghost in the Machine

This brings me to the one thing everyone seems to be missing, and the subject of my piece How Packs Could Evolve into an Agentic Framework”.

Huizer points out that Generative AI “commoditized” the core capabilities of smart docs. Why write a complex Filter() formula when you can ask ChatGPT to “show me sales from Q3”?

But look closely at the “Superhuman Go” beta features: “Connector and partner agents”. What are those? They are Coda Packs.

My thesis has always been that Coda’s “Packs” were the real product. The “Doc” was just a canvas. By acquiring Coda, Grammarly/Superhuman didn’t buy a document editor; they bought a runtime environment for agents. They purchased the plumbing that connects Salesforce, Jira, and Slack. Whether they can actually execute on this technical strategy remains to be seen.

The “Demise” of Coda as a document surface was inevitable. But its rebirth as the “headless” brain of the Superhuman Agent is the only logical exit ramp. Huizer rightly complains that the “High Ceiling” was too high for users to reach. The irony is that in this new Agentic world, the user isn’t supposed to reach the ceiling at all. The AI floats up there, pulling the levers the Makers built, while the user stays safely on the floor, typing into a chat box or, soon, speaking to the invisible high ceiling behind the curtain.

The Verdict

Christiaan Huizer is mourning the death of a dream: the dream that normal people want to be software engineers. They don’t. They want magic.

Coda spent ten years building a workshop for magicians (Makers), only to realize that the audience (Editors) just wanted to see the rabbit. The Superhuman acquisition is the final admission that the workshop is closed.

The “Excel Killer” is dead. Long live the Agentic Backend.

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thanks @Bill_French for your feedback and opinion. I had three blogs in mind to determine if the market for high-level Coda architecture will remain sustainable for me in the coming years. You already seems to know the outcome :wink:

I like your verdict, but I am not so sure. yes people love magic, love the rabbit, but there is no magic without magicians and AI won’t take over that role completely in my understanding. There is a huge role for AI, no doubt about that, but real people will need real workspaces.

More about that in my next blogs!

Cheers, Christiaan

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I think I do. I’m usually right more than wrong, but not by much.

What REALLY frustrated me, is that it is up to the community champions to opine on Coda, Superhuman, and the future.

From product side? Other than vague announcements at acquisition time, zero, zilch, nada, nothing, niks, aziko, zip.

It’s a damn shame.

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Yeah, I can relate to this frustration. But, I think we can surmise how difficult it is for any company whose own understanding of the future includes many uncertainties. Innovation is not easy, nor is it wholly a science. The pace and complexities of AI add to this uncertain product “canvas”. They must also deal with the competitive pressures from new startups that are more agile and able to leapfrog companies with large customer bases, representing significant dependencies.

Casting your plans and predicting the future product topography used to be 80% science. We all face a climate of continually decreasing confidence in the present and future technologies we must use to build whatever is needed. It ain’t easy writing a blog post about what will ship ninety days out.

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@Bill_French what real alternatives to Coda? I generally find that other platforms would generally excel at a specific set of problem spaces (e.g. Jotform for forms and certain workflows, High Level for omnichannel CRM, n8n or Make for automations…) but I have not yet found anything as flexible and versatile as a Coda Canvas with the connectivity enabled by Packs. The lack of scalability (table sizes) and performance issues are becoming increasingly annoying indeed, but I am yet to find something that allows so much control in to get to an app that is usable in a very short time (and then iterate).

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Google Workspaces.

It does everything you mentioned and tables support five million rows. It’s flexible. It’s versatile. It has an integrated V8 platform that is vastly more competent than Packs.

I’m no fan of Docs, but at 1/10the cost and more that 80 APIs and SDKs, you can’t find a more capable platform that delivers on all your complaints.

Almost forgot. There’s a canvas tool too.

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Recently, I have been considering switching back too. People just can’t stand the absolutely terrible Coda UX, especially on mobile. It’s getting impossible to convince people that Coda is better than Google sheet when they spend 90% of their online time on a mobile device.

Aaaand Firebase and AI Studio are increasingly tempting alternatives for creating a simple but usable and loved UI for data input. Need the data which comes from the users and if they don’t like the UX, they don’t give me the data. Dead simple!

Linguistic support - I don’t give a damn about Superhuman or Grammarly that don’t know the language of my users. I can now build an app which speaks and listens to any language.

If/when Google build a UI vibe-coded layer on top of Google sheets, users will force us to switch back to Google Workspace.

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