There’s been some amazing input around Coda AI on this thread - thank you all! As Coda AI Product Lead, I wanted to respond to a few of your points.
Why is there a credit system? And why do I have to add Doc Makers if I want to get more?
When planning this launch, we knew we wanted to include AI in our Doc Maker packages. We also knew that AI processing power can be expensive and so we looked at how we could cover our costs while providing a valuable experience. It was clear many workspaces have a smaller proportion of heavy AI users that build powerful workflows that process a lot of data, and many users who lightly use AI.
This is a big part of why we designed the credit system to pool at the workspace level: it allows heavy AI users to make use of AI credits that other lighter AI usage makers aren’t using. We expect in the vast majority of cases even if you might go over your monthly maker allotment, you’ll be able to work with the workspace’s overall pool.
All that said, we understand the pooling model works less well in small workspaces with only a few makers, and the current option of adding new Doc Makers just to use AI more is counterintuitive. So we are actively looking into other options, including the possibility of buying AI credit add-ons. More on this soon.
What ate up all my credits?
Workspace admins can see the number of credits used by users within each workspace. We are building dashboards so all users can see exactly where their credits are going. Until we launch improved dashboards, if you have questions about where your credits are going, you can contact support@coda.io and we can work with you to understand what’s happening in your account.
On launch day we had an issue where some activities we didn’t intend to consume credits, used your credits. For example, previews in the AI column were counting towards credit usage but never should have. This has been fixed. Sorry for the confusion this may have caused and thank you for your patience and understanding. If you have questions about how AI credits have been used in your account, please reach out to support@coda.io and we can work with you to clarify what has happened in your account.
Thanks David, but I still have more thoughts on this!
Perfect! Would love to hop on a call and get your feedback on our approach if you’re open to it. Email support@coda.io so we can set up some time.
Thank you!
David