Connecting to custom domain Salesforce

I’m trying to connect my coda doc to a custom domain Salesforce instance. It is a production instance, NOT sandbox.

My issue is that in the authorization window, I input my credentials, and the window logs me in, but doesn’t seem to pass the authorization back to coda. It’s forever waiting, and if I close the window (where I have full view and access to my logged-in account), the authorization/connection fails.

How can I get the authorization through to Coda?

Hey @Amanda_Shipka ! This sounds like an issue best suited for our Support team to help with based on the information you’ve provided. That said, I would recommend reaching out to the Coda Support team by clicking the ? in the bottom right corner of your Coda screen with this information.