Google drive pack can’t find doc in a shared/team drive

I’m trying out the google drive pack to get a preview of a google drive url. Most of our files are project/client based in a client shared drive. When I paste the link from a file in a shared drive, even though the permissions are set to “anyone with this link”, I get a “can’t locate this file” error from the coda pack. It also works with some links and not others, but all are from shared drives. Not sure why.