Incorrect / correct wifi port configuration for Coda

Hello!

I often have the problem that I cannot open Coda-Docs in some public WLANs. Whenever I try to open a doc, the doc starts to load and then the error message “we have found a problem” appears. Existing documents cannot be opened, but new ones can be created and edited. After a while the same error occurs again. What could be the reason for this? Wrong port configuration?

Many thanks for any tips!

Hi @Huber_Stefan_Werner , thanks for reaching out to let us know about this issue, and sorry to hear you’re running into this. This sounds like it might be an issue specific to your system based on the information you’ve provided. That said, I would recommend reaching out to the Coda Support team by clicking the ? in the bottom right corner of your Coda screen with this information so they can further troubleshoot with you.