Coda's untenable Terms and Conditions on User Content

I was all excited to get started with Coda for my new organisation and took a Pro Plan under that id, but in good order, decided to read the terms and conditions of Coda and was horrified to read the rights Coda is seeking over the content I put in Coda Docs. To extract from the terms :
[A user/I grant] “to Coda a non-exclusive, royalty-free, sublicensable, transferable, perpetual, irrevocable, worldwide license to use, host, process, store, reproduce, analyze, transmit, archive, modify, publish, list information regarding, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content, in whole or in part, and in any form, media, or technology, whether now known or hereafter developed, for use in connection with Coda’s provision of the Services and as otherwise described hereunder.” (Terms of Service)

I know the last part qualifies saying for use in connection with Coda’s provision of the Services, but it does not mean provision of Services to me; and ‘in connection with’ is a broad word lawyers often use for potential overreach.

Considering Coda targets enterprise users, how can such a term be justified? Typically, other service providers offer more respect for user content, especially for paid accounts. This doesn’t seem to be the case with Coda.

I attempted to contact support via my Pro account to clarify my understanding but was unable to get past the bot support. Therefore, I am posting this here to inform the community and in hopes that a Coda representative will provide the necessary clarity.

1 Like

How else are you going to implement a RAG AI?

Are you sure this is the correct interpretation of what is says.

I am wondering if this is not an elaborate way of saying that you, the user of Coda, has the proper rights to store whatever you are storing in Codas system.

@Coda_hq, please advise.

@joost_mineur is correct. Notion has almost the same TOS verbatim.

Suppose you accidentally shared internal company data publicly. Technically you couldn’t sue them for damages, because you gave them license to publish your data.

Or suppose that they create a template that looks similar to yours. You’ve given permission to create derivative works so you can’t sue them for intellectual property theft.

This is simply a CYA. They’re not going to build a business model around stealing customer documents.

Here’s Microsoft’s services TOS:

To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute via communication tools Your Content on the Services. If you publish Your Content in areas of the Service where it is available broadly online without restrictions, Your Content may appear in demonstrations or materials that promote the Service.

And this covers ALL of their online products:

The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services.

This is all standard TOS.


Did you hear back from Coda?