Gmail Message Format & Retrieve Message, not Thread?

[MK_2109]

I’m having trouble formatting the gmail messages.
1. Can I confirm if I have to duplicate the Message column, then format?

1a. I tried replacing the lines, which isn’t working.

2. Can I retrieve emails, without the entire thread?

[Luis_Curiel]

Hi there,

Just to clarify are you trying to format a message that is being synced from the Gmail pack? Also, regarding your second question I did find this in the packs documentation(see screenshot). So it looks like there should be a way to just sync an email and not the entire thread.