iOS App not loading Documents

[anon34700572]

Hi @mallika & @BenLee,
I’m currently trying to log into the Coda Mobile App on my iPhone 8. Unfortunately the following error appears.

Also, it logs me out every time I leave the app. (this happens to both of my accounts)
I hope this will soon be fixed!
Best regards

[Charlotte_Espeland]

Hi David, thank you for flagging this! This is a known bug on our end. Can you let me know what version of iOS and the Coda app you have?

[anon34700572]

Hi Charlotte
I‘m using iOS 13.5.1 and Coda 1.0.18
Best regards

[Charlotte_Espeland]

Hey David, thanks so much! We have this bug filed so hopefully a fix will be out shortly.

[anon34700572]

I hope this will be fixed soon, otherwise I must look for an alternative to Coda.
I also tried using the PWA which is also very buggy:

• Sub-pages don’t open when tapping on the title displayed on it’s parent page
• When added to the homescreen on my iPhone, sub pages are opened in a Safari overlay and not directly in the webapp view

I can share the doc link via DM if that would help
Thanks for your help!

[Jesus_Chavarria]

Hi David, thanks for reporting this, the subpages bug has been filed and should be fixed soon.
We will keep you posted!

[Joel_Baranick]

Same problem here. iOS 14 and latest coda app

[Harriet_Perkins]

Is there any update on this? I have the same error retrieving documents list problem and it’s pushing me back to Notion, it’s no use that coda’s more powerful if I can’t use it

[Jesus_Chavarria]

Hi, team has submitted a fix to the App Store for this issue. You should see an update available in the next day or so. Thanks for reporting this!

[Gergely_Koles]

I’m still having an issue where sub-pages won’t load. Latest Coda app, iOS 13.6.1.
Reset the app multiple times already.

Any help please?

[Fernanda_Z_De_la_Rosa]

Hi. I have a big trouble. In my Macbook pro if I open my document in Safari it won’t let me edit it. It takes a lot of time in charging and in the end it says “restart your browser view only”. I did but still I can’t edit my document and I use it for school. What can I do?

[Pch]

Hi @Fernanda_Z_De_la_Rosa and Welcome to the Community !!!

I rarely use Safari for Coda but I never encountered such error message (so far… in any browser) .

Did you try to open the doc in Chrome or FireFox ? (just to see if that might work ?)
Maybe signing out and then in your Coda account could help ? … or clearing the cache and cookies of Safari ?

If nothing works, don’t hesitate to contact the Support, through Intercom by clicking on the big bold question mark (?) at the bottom right of your screen .