Hello, so I’m trying to structure a way for my team to be able to work inside of a document with data that I’m feeding in over API but not have them trip over each other while working throughout their shifts from different physical locations randomly. All they are doing is calling people listed on the table, asking questions, filling in answers then when done clicking a button I created which copies the data to a different document. Each morning I run an API call to delete any rows on the document that they had completed the day before to keep their working area clean. What I haven’t figured out is how to avoid them both trying to work on the same account at the same time and for the display to be as seamless as possible. I have a data element that launches our phone system and enters the person’s number for us and other data they need pulled in to see as they need when on the phone sometimes when working each account but in table view just doesn’t look right to be working and it has multiple patients there at once. I think the card view may work okay but hoping someone has some other solutions I don’t know about. The card view didn’t solve my workflow issue though.
I appreciate anyone taking the time to read, understand, and respond to this question!