Can't access chat in help center

Sometimes I don’t see and cannot access help chat in the help center. Today I saw it appear and then disappear. Need to enter a bug (have repro doc).

Anyone seen this before?

I have seen that happen a long time ago (over a year ago?), but not recently.

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I can see it today, so yea it seems to be a periodic issue…

Seeing it again today. Just updating the thread here since I can’t report it as a bug :slight_smile:

Seeing it again today, which is a shame because I just spent a bunch of time creating a coda doc that repro’s a bug :frowning:

No one else is seeing this? I go to help center and on the bottom right the chat icon appears for a moment and then disappears, and I can’t get it to show.

I am not seeing this problem, but it is 2 days later now. I haven’t seen this recently at all though.

Dear Codans:

Is there an email address or URL that we can use to reach Coda Support in the case that the (?) button is not working or if I am away from my laptop?

Max