After a few days of an issue with the ? support button in my documents, it was finally possible to use the support ? again. Since I have a pretty serious problem with no evident work around, I have been trying to get in touch.
I just made a dummy doc to share with support - and now the ? again does not allow for a new support call.
Of course it is great that things are continuously being improved, but if things might go down, please provide another way of reaching out.
Thanks in advance for your follow up,