Groups are Duplicating

Hello, hoping to get some help understanding why my top level grouping is resulting in duplicates. This data is coming in from a cross doc and when I synced it to pull in more data, it duplicated/triplicated the groups despite the groups being the exact same Responsible name/person. Here is an image and I appreciate any help. Based on documentation this was to be great for pivot tables but I’ve never had a pivot table repeat the same value over and over on the first level grouping