Hey Codas, Community… here are my 2 cents as well, yes… a bit late, but it’s never too late
First of all, before commenting (complaining ) about the price model I would give a big shout out to the team and their 2.0 of Coda…I have been waiting for this day for months and constantly checking Twitter and the community…
The amazing team behind Coda has created a tool with endless possibilities and now it’s time to start reaping the benefits of what the team has created. So thanks a lot Codans!
Now, as mentioned, a few thoughts about the price model, the only “dark side” that is coming out from the VOICE of the community and from myself:
PRICE MODEL: A TOP DOWN DECISION
Compared to all the features that you’ve developed so far (bottom up approach: we asked, you listened, and the magic happened), The price model you set up seems the only thing you’ve created using a top down approach. It was something unexpected by the vast majority of people here! I mean, of course we were expecting to pay at some point but the concern now is HOW. It doesn’t fit!
UNDERSTANDING YOUR USERS
I think that the big (mistake?!?) that probably you’ve done was to focus mainly to a certain type of users: companies/enterprises/teams
In fact it seems that you started creating your prices around companies & teams and then you extended those prices, with absolute minimal considerations , to the rest (solo users, startups, makers with small businesses, students, educational, personal use, etc…).
This approach created big pains to, I would say, 50/60% of your customer base (even though, reading this thread, it seems 80/90%)
Now, I don’t want to complain, complain and complain, I would give some proposals hoping you’ll take this into consideration:
INTRODUCING THE LIGHT EDITOR (or call it whatever you want)
Basically what is really missing and/or what makes us really uncomfortable, is that we (makers?) have to pay for each person who is interacting in a very basic basic way with our docs (even pushing a button or inserting a text in a table) plus even when those people interacts a few times (one time?) a year!
Well, this is simply unfair!. I consider CODA also as an evolution of a Spreadsheet… Imagine if you had to pay for each “simple” edit in your spreadsheet…this is not sustainable!
Light Editors should have very limited permission (they can’t add columns/can’t change views of a table/can’t insert controls,buttons/can’t see formulas/can’t edit formulas etc…).
Light Editors hence should be free and should not count in the Maker’s bills cause they can’t do nothing in the doc neither see/change the structure/formulas. At least they should bee free in the Pro/Team plan and can have some 0.XX$ cost for the Enterprise plan (when Coda is used in a big company)
This category will fix the “pain in the ass” when, for example, you would create a Survey with Coda and 1000 other use cases…and will make a clear distinction between “real editors/contributors” and “lite users”.
REVENUE SHARE
Because prices have been built around big companies/teams and I think you missed a huge opportunity around the B2M2B (Business to Maker To Business) or B2M2C (Business to Maker to Consumer).
Ok, I invented those acronyms, but think about it. With Coda makers can potentially create everything (CRMs, ERPs, PM Tools, complex software tools, etc… ). Companies can pay a lot of money for such software and should buy single software for different needs.
Makers can create very sophisticated software based on Coda and “resell” them to companies. That said, what if you launched a “Maker Revenue Sharing Program” with plans that will be free, or almost free for makers that create docs, and charge only the “use” of the Docs, not the Maker. Like it happens for the Apple Store or Google Play Store you’ll, you’ll get 20/30% of the price companies will pay to the maker (or whatever % will fit the business case…)
PRICE MODEL PROPOSALS
FREE: (suitable for first time/occasional/personal/ users)
1 Editor
10 Lite Editors
Unlimited Viewers
Doc Size Limits Remains
PRO - 4$/Month (suitable for power users/heavy personal stuff/some makers)
2 Editors included (1$ for any additional editor)
Unlimited Lite Editors OR 500 Active Lite Editors (Active = at least once a month)
Unlimited Viewers
Limited Automations
Limited permission/locking functionalities
NO Enterprise/Business Oriented packs etc
CrossDoc included (a PRO without CrossDoc is not a PRO, sorry but CrossDoc is a must. Imagine them like the Linked Database in Notion - Sorry for the competitor… )
Team - 8$/Month (suitable for startups, small team, small teams, some makers,super power users)
5 Editors included ( 2$ for each additional editor )
Unlimited Lite Editors OR 500 Active Lite Editors (Active = at least once a month) OR 0.05$ per Active Lite Editor
Unlimited Viewers
Business Oriented Packs included
CrossDoc included
Full permission/locking functionalities
Enterprise - Custom
Maker Program/ Maker Marketplace / Coda Store
Special pricing for Super Makers that build complex Docs for other companies and sell those docs in a special “Coda Store”. Those Makers can basically pay a little fee (kind of the Pro account 4$/Month but will have all the super powers unblocked: Permissions/Business packs etc…). Makers will set (on their own, the price of the Doc (one time amount + monthly amount) based on certain minimum parameters set by Coda) and Coda will get 20/30/40/50 % of the revenue (Honestly I don’t know now…). All the companies in the world will surf the marketplace and can decide to buy a Doc that suits their own need (with a 7 day free trial approach?)
ops those were not only 2 cents… probably something more i know…