I’m trying to create an automation that will notify someone any time they are added to the “Assigned To” or “On Deck” columns in my tables. However, I keep getting a “Rule failed to run” error.
I want someone to be notified when their name is added to the “Assigned To” column. The “Assigned To” field is automatically calculated based on the status. (e.g., design statuses always trigger Eric to be added; writing statuses always trigger Emma to be added, etc.)
Hello @Rai_Cornell ,
I see 2 potential problems: you content box is empty. Start with something like “test” (including the apostrophes) to see if that solves your problem. The other one is the recipient. It should be something like step 1 result.Assigned to. In order to enter this formula, you need to click on the little F (formula) symbol that show up when you expand “then”. You can also use (for testing purposes) choose “specific persons” for receiving the notification and select yourself. Once you got it working, you can start improving on the Content and the recipient(s).
It is hard to diagnose without looking at your document, but my guess is there are 15 rows in the linked in table. So every email address in that table (column) gets your message. Recipients should be something like step 1 result.recipient, or, if you are getting the recipient from another source, you should limit the number of recipients with something like .unique().
