Hi. I’m having a huge problem with the gmail pack. None of the older threads solve this I’m afraid. I hope some of the clever people here can spot the problem. I’m about to pull my hair out.
I have two columns of buttons that each send a mail with the same shared account, with similar formula for sending. Both buttons are triggered with Automation. One button fail, but only with automation.
This is the log for the automation that fails. Notice that it used to work earlier today. I have not done anything with the automation, and very little of significance to the buttons.
The following examples are in Norwegian, but I think you should be able to spot the similarities anyway.
“Send Svar” button send mail to the mail address in the “Mail” column (mail type) directly added from a form. The “Send Varsel” buttons send mail to the organizations mail address in the “OrgMail” column (text type).
The type of the column is the only thing that really differenciate things here. I can choose plain text or mail type on the “Mail” column, but I have only the choice of text type for the OrgMail type, as that is a lookup to another table that picks up the mail address for the organization. And that one works.
It does not work if I change the Mail column to a plain text type either. The 3 results in the “Svar - Resultat” column is a result of manually pressing the “Send Svar” button. That works well each time, but not automating the same button push. I have verified that mail are sent every time.
Here’s the button setup for both.
Not working (Send Svar):
Working (Send Varsel):
Only the formula part will make much sense here.
Additional problem solving:
- tried to set the automation as the current user as well as the automation bot.
- ensured that the account can be used for viewing AND taking action.
- reconnected to the gmail account
- checked that mail addresses are valid
I’m so puzzled by this. I do not understand at all why I can run it 100% of the times when I push the button manually, but when I automate it it never works any more. This is a picture of the simple automation. The first one fails. The second one always work.
Anyone have some idea as to what is happening here? I’m at a loss. This is the last error that stands in the way from launching a 2 year long coda project I can’t simply restore from earlier either, as I have lots of cross-doc tables to other docs. All of those has to be reestablished. It would take to much work to fix.