Automation failed to run - but testing the rule works (Gmail automation)

#1

Hi,

in one of my documents I want to automatically send an e-mail. Whenever I test the rule, it works perfectly. When I press the “send email” button, it works perfectly too.

But for the automation, I always receive the “automation failed to run”. It always says:
"Gmail Send Email failed - Connect to Gmail to use!

Actually the connection should work, because I was able to successfully test the rule…

Any idea why it happens and how I can prevent it?

1 Like
#2

Hi @Thomas_Meissner - is this still an issue for you? Can you try resetting the connection for gmail and also ensuring you have the right option selected here ( one only works with shared account and the other with private and shared account)

2 Likes
#3

Hi,

thanks for your answer and sorry for my late reply.

I reinstalled the Gmail package. The first day after it still failed. Then it seemed to work until now.

Many thanks and best regards,

Thomas

1 Like
#4

@Thomas_Meissner - glad to hear it is working. Do let us know if you keep seeing it fail every now and then.