Hi - Seeking some help with a persistent issue:
We’re having trouble pulling email text into Tave with the Gmail pack…
Happens with certain email notifications from our management system. Instead of the full email, the text field only populates with:
And that’s it. Subject, sender/receiver date and other fields are accurate.
Hey Lee! Would it be possible to share some screenshots of what you’re seeing? Also is the email content text only, or does it include links or other objects? Thanks so much for the extra details!
The email is html… includes links & graphics but this is the only thing that makes it into coda:
Hey Lee! Ah, gotcha Thank you so much for bringing this to our attention! This is actually a bug that our engineering team is aware of, and they’re currently working on a solution
We will go ahead and log your report of this bug with our engineering team for further review. Once we find a resolution we’ll let you know! Sorry for any disruption in the meantime!