Pack not in this plan - Document now stuck in "View only"

I have a Coda doc that somehow (accidentally) is using a pack that is not in our plan.

The message I get is: “This doc is now read-only. This doc has Packs that aren’t in this plan and the grace period has expired. Upgrade to restore access.”

It appears to be the Figma pack, but the problem is I don’t seem to be able to remove the pack now that the doc is in “View Only” mode.

How can I remove this pack without upgrading to Team plan?

Thanks in advance.

Dear @Jaco_Eygelaar, welcome to the community :handshake:

I am sorry to hear that and kindly advise you to contact support through Intercom by clicking “?” at the right bottom of your page or to write to support@coda.io

I am sure they will be able to assist you.

I will give that a try. Thanks, Jean Pierre.

@Jaco_Eygelaar Did you get this figured out? Had the exact same thing happen to me, waiting to hear from support, but I figured I’d ask to see if you have a solution. Thank you in advance.