Where on earth is the support?

#1

I haven’t been able to get a response from anyone on the support team in days, despite being told they would follow up with me. Every time I message them, it’s crickets. Has anyone else had this issue?

#2

Nope sorry, hasn’t been my experience at all. They’ve been quite helpful.

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#3

That’s what concerns me. In the past, I’ve always had a great experience. The last week has been a total change. Not sure why.

#4

Hi Joseph, sorry. There has been an internal thread on your issue and my apologies for not keeping you in the loop. We have dissected and looked into your issue. Getting back to you via internal support channels.

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